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Wire Transfers at Global Bank

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I havet a friend who no longer lives in Boquete who needs to wire funds from his account at Global Bank to an account at a bank in the US.  He's asked me to do it so before I begin the journey I'd like to know if there's anyone out there that has done a third party wire transfer from Global Bank. 

Question:  Would they allow me as a third party to submit a wire transfer request (I assume a paper form since my friend does not do online banking) with my friend's signature on it?  Does he have to be present?

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