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Posted

Do I have to book through a travel agent to get the Copa pensionado discount or is there some way to do it on line?

Thanks for any tips you can give.

Posted

You do not need a travel agent. You can do it yourself. If you are a Copa Connect Miles member it is a piece of cake. One of the best mileage programs out there.

Go online and book your travel and use the 24-hour hold. Get your reservation number.

Call 321-3455, (Press 2 for English) and give them your Copa Connect miles number and your reservation number and tell them you want the Pensionado discount.

They will have you email a scanned copy of your Cedula to escalation@copaair.com   or you can do this step first to get confirmation they have received it.

Once you receive confirmation you are now in their system for future travel with the discount but you still must call in to get the discount and pay over the phone with your CC.

Once you book and pay by phone they will email you your travel documents and receipt. Very easy to do.

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