DRC Posted August 23, 2017 Share Posted August 23, 2017 I have had very good luck with the Box Shop. I ordered last night from Amazon and requested the smallest possible package to avoid volumetric charges and they said they would. This was done without a phone call. Go to your account, then help, then more help, then brief description. Your Account Amazon.com Message From Customer Service Hello, I understand your concern regarding the packing. To make this right for you,I've forwarded the request to our packaging department and I know they will take the necessary action to pack your items in smallest possible package. If you've charged for volumetric forwarding charges, Please let us know and we will help you with a full refund. Please visit the following link to provide the information we requested:http://www.amazon.com/contact-us Thanks a lot for your kind patience! We value your business a lot, and look forward to seeing you again soon! We'd appreciate your feedback. Please use the buttons below to vote about your experience today. Best regards, Athira Biju. Amazon.com 1 Quote Link to comment Share on other sites More sharing options...
JudyS Posted August 23, 2017 Share Posted August 23, 2017 When they failed to do that, I wrote to them and told them of the huge charges due to volume, and they gave me a credit to make up the difference. Amazon is very good about that. 1 Quote Link to comment Share on other sites More sharing options...
Keith Woolford Posted August 23, 2017 Share Posted August 23, 2017 Just read that Walmart and Google are teaming up to challenge Amazon in the online shopping game. Walmart partners with Google on voice-activated shopping Program will allow consumers to order Walmart products via Google-powered smart speakers and cellphones By Pete Evans, CBC News Posted: Aug 23, 2017 9:26 AM ET Last Updated: Aug 23, 2017 2:47 PM ET http://www.cbc.ca/news/business/walmart-google-1.4258588 1 Quote Link to comment Share on other sites More sharing options...
Bonnie Posted August 23, 2017 Share Posted August 23, 2017 (edited) 5 hours ago, DRC said: I have had very good luck with the Box Shop. I ordered last night from Amazon and requested the smallest possible package to avoid volumetric charges and they said they would. This was done without a phone call. Go to your account, then help, then more help, then brief description. Your Account Amazon.com Message From Customer Service Hello, I understand your concern regarding the packing. To make this right for you,I've forwarded the request to our packaging department and I know they will take the necessary action to pack your items in smallest possible package. If you've charged for volumetric forwarding charges, Please let us know and we will help you with a full refund. Please visit the following link to provide the information we requested:http://www.amazon.com/contact-us Thanks a lot for your kind patience! We value your business a lot, and look forward to seeing you again soon! We'd appreciate your feedback. Please use the buttons below to vote about your experience today. Best regards, Athira Biju. Amazon.com You don't see this kind of response often. Amazon and American Express have the best customer service I've ever experienced. Neither ever disappointed me. Edited August 23, 2017 by Bonnie 1 1 Quote Link to comment Share on other sites More sharing options...
TwoSailors Posted August 23, 2017 Share Posted August 23, 2017 4 hours ago, Bonnie said: You don't see this kind of response often. Amazon and American Express have the best customer service I've ever experienced. Neither ever disappoints me. Totally agree. If they can just combine the orders more efficiently! Quote Link to comment Share on other sites More sharing options...
TwoSailors Posted August 23, 2017 Share Posted August 23, 2017 3 hours ago, Keith Woolford said: Just read that Walmart and Google are teaming up to challenge Amazon in the online shopping game. Walmart partners with Google on voice-activated shopping Program will allow consumers to order Walmart products via Google-powered smart speakers and cellphones By Pete Evans, CBC News Posted: Aug 23, 2017 9:26 AM ET Last Updated: Aug 23, 2017 2:47 PM ET http://www.cbc.ca/news/business/walmart-google-1.4258588 They don't have a chance. Let's just say, Walfarts reputation is not the best! Quote Link to comment Share on other sites More sharing options...
Keith Woolford Posted August 23, 2017 Share Posted August 23, 2017 (edited) Amazon is so thoroughly established at this point that it will be very difficult for Goo-Mart to seriously compete. If I can't find something I need on Amazon, eBay is next. Edited August 23, 2017 by Keith Woolford 1 Quote Link to comment Share on other sites More sharing options...
Uncle Doug Posted August 24, 2017 Share Posted August 24, 2017 I'm not a fan of voice-activated technology because of privacy concerns, but Google and Walmart have some pretty deep pockets. In the new "Internet of Things", the ease of ordering groceries or Christmas presents from your recliner is undoubtedly a growing trend. It may not have near-term impact in Panama, but companies have every incentive to make it easier to buy or use their products. Competition helps the consumer. If Goo-Mart (great nickname, by the way) can deliver the same product at a lower price, our grandkids will use them. Probably while driving... Quote Link to comment Share on other sites More sharing options...
TwoSailors Posted August 24, 2017 Share Posted August 24, 2017 Goo-Mart! Great. Quote Link to comment Share on other sites More sharing options...
JudyS Posted August 24, 2017 Share Posted August 24, 2017 3 hours ago, TwoSailors said: Goo-Mart! Great. I liked Walfart. 1 Quote Link to comment Share on other sites More sharing options...
Dottie Atwater Posted August 25, 2017 Share Posted August 25, 2017 Did you accomplish this as you were placing an order, or what? Today, not ordering anything, I went to my account and then help, more help, and couldn't find anything about avoiding volume weight charges. I am really tired of Amazon about this. Plus, they will ship a single order from more than one warehouse (and in big boxes), costing even more to ship to Panama. Quote Link to comment Share on other sites More sharing options...
Panawanna Posted December 4, 2017 Share Posted December 4, 2017 I have just signed us up for a service that will repack orders delivered from any vendor into a consolidated box and also offers discounted shipping rates given their volume contracts. U.S. Global Mail out of Houston. They also offer a mail scan of hard copy with email service. Not expensive. Provides us with a street address, etc. to maintain our 'presence' in the U.S. Highly rated and used by thousands of expats globally. We don't intend on getting much snail mail or ordering gobs of stuff online once we are in Boquete, but want to be ready just in case. Quote Link to comment Share on other sites More sharing options...
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