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CanPanDave

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Everything posted by CanPanDave

  1. Wondering if there is anyone out there that learned to drive in North America that might be interested to give lessons to a 30 something your Panamanian lady. She has her license but frankly does not have the requisite skills to keep her safe on the road. Her english is limited but getting better all the time. Email me dave@planettelecom.com or call 6780-2989 Paying is not an issue Thanks Dave
  2. Beautiful mountain property in the Chiriqui highlands The attached .pdf says it all... Dave 6780-2989 CameroncitoFincaPresentation.pdf
  3. It is VERY difficult to be a plaintiff and much easier to be a defendant, nonsense motions will tie up the plaintiff forever. It is clearly a bullying tactic, The only reason not to name these thieves is that it could prejudice their 'fair' trial. I have no issue telling everyone I know to get their stuff out of that place and tell as many people that they know that this is just a robbery deposit box establishment, by the time any criminal charges stick, the money and the perps will be long gone. $200 per year vs emptying the boxes is a no brainer for someone of their ilk. /d
  4. Today I received an email followed by a phone call from another victim of the private safe deposit box caper. All of the contents of that box were removed, looks like they on a spree File your denuncia NOW at Ciudad Judicial, they are open 24/7 /d
  5. I will not name the company that offers 'secure' private safe deposit boxes as I would not want any legal proceedings to be prejudiced however it is in David at the Chiriqui Center mall, but here is my story and what seems to be happening. On February 20th, 2017, I went to the establishment to access my private safe deposit box, the secretary told me that it was not possible because only one person had access to the vault and that person would not be in the office that day. I explained that I was leaving for the USA on a morning flight the following day and would not be able to return. She called the fellow who said it would not be possible to access the box until noon the following day. Needless to say, that did not work for me. I returned from the USA and went to the establishment again, this time I was told they were doing maintenance on the vault and I would have to return the following day and the vault would be available after 9:00 am sharp, I returned the following day; had to wait until 9:40 but was able to access the box. I removed all of the contents and took them to a secure location and discovered that over $6,000.00 cash was missing, I also noted that the contents of the box were not as I had left them, a roll of bills had been pushed to the far end of the box, had my wife not noticed, I may have missed that. I went to Ciudad Judicial and filed a denuncia against the company that has the private safe deposit box service. While I was filing the denuncia, I looked at the two keys provided when I signed up and I compared them to a key I have from a box in the USA. They key from the USA is a greenish brown color and has the name of the box manufacturer stamped onto the head of the key. The ones from the private box are silver with no markings. So it appears as they made copies of all of the keys and kept the originals and gave copies to the box subscribers. I am not alone, the people that went into their box after me discovered gold missing, a person at Ciudad Judicial told me there were 3 other denuncias filed and just today I heard that someone is missing a Rolex watch that was in their private 'Secure' box. I have no delusions that I will somehow get my money back and am writing this as a warning for anyone that is thinking about renting a box at this place and to anyone that has a box to go and check it; if of course you can access it, I went by this afternoon and discovered that they are closed for 'repairs to the time clock on the vault', or perhaps they are closed so they can get as much as possible before the jig is up. Regards Dave
  6. Time for me to jump in here.... First off, Planet Telecom owes an apology to Mr. Wooderson for putting a charge on his credit card without authority, that has now been reversed and happened as a result of changes in our staff and the manner in which we charge credit cards when the card holder is not present in our office. Our company policy is clear and we do not charge any credit card without the cardholders permission. With regard to the charge: Our contracts are explicit in that we require a minimum 30 day cancellation notice. This is the same as cellphone providers and many other internet providers both here and in most countries around the world. We insist that a cancellation request must be made in writing or via email. This is to minimize the chance of any misunderstanding. The equipment used to receive internet belongs to us. If we need to come and get it at the end of your service term, we charge $25. Clients who don't want to pay that fee are free to return the equipment to our office. This policy is not any different from other providers. If a client does not confirm the request to remove equipment or does not return it after 2 months we invoice for the equipment and then report the debt to the Credit Bureau of Panama. These points are all covered in the contract our clients to are required to sign. It is not buried in fine print but is contained in the first item in the contract. The contract is available for all to see at: http://www.ptpanama.com/public/PTPInternetContractFinalEnglishWEBVer20120724.pdf With regard to our plans and prices: We are painfully aware of the market space in which we work, our newest competitor is also one of our suppliers and sells bandwidth to their clients at prices 75% less than they sell it to us wholesale, what do we think they are trying to do? The contracts we have with our suppliers are all long term, 1 to 2 years, we are not able to reduce our bandwidth commitment while under the term so the idea that we manipulate what we buy depending on what customers leave is simply not true, we are frustrated with many of the same types of things all foreigners find frustrating about living and doing business in Panama. Our clients are very familiar with our products, the strength of our network, the manner in which we handle support and in general, the way we do our business. We have had some success in renegotiating contracts with our suppliers and are impatiently waiting for them to increase our capacity, we are in the process of offering more for less; however, given the diverse locations in which we provide service, it is being staged in a way that will allow us to continue to give our customers the speed, reliability and service we are well known for. We anticipate being able to provide our new plans to all of our residential clients before the end of May. We will reach out to each client with our offer as soon and as we are comfortable in being able to provide the additional bandwidth without negatively affecting other clients on a particular segment. Thanks Dave Veilleux Planet Telecom Panama
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