Jump to content
  • entries
    42
  • comments
    120
  • views
    3,212

And Now I Know - BCP Market Experience


Marcelyn

775 views

Several weeks ago I purchased a purse from an indigenous lady at the BCP Market. Just the right size and color and I used it daily. Last week I was in a hurry, forced and broke the zipper.

Tuesday I took the purse back to this family and asked if a replacement zipper could be installed. No problem and the lady would not accept any payment. I was so happy with the results and impressed with her “no charge” that I purchased a small purse as a gift for a friend.

As I’ve thought more about this experience, I remember three friends in the US who would enjoy a hand-made purse from Panama, so next Tuesday, I’m going back to the indigenous lady’s booth at the Market and buy more purses as gifts for friends. 😊😊😊

  • Upvote 2

4 Comments


Recommended Comments

The benefits of good customer service - - - wouldn't it be great if more Panamanian retailers understood this.

Edited by John R Hampton
  • Downvote 2
Link to comment

 

Quote

wouldn't it be great if more Panamanian retailers understood this.

..and wouldn't it be great if a story about a positive cultural experience could stand without being used as an opportunity to criticize.

  • Downvote 4
Link to comment

😄..apparently some people don't like to taste their own medicine.

If the member wanted to complain about customer service in Panama he could have written his own post about it instead of throwing shade on a good story, imo.

Extranjeros relating positive experiences with Panamanians on this site are not nearly as common as criticisms.

Edited by Keith Woolford
  • Downvote 1
Link to comment
Guest
Add a comment...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...