Several weeks ago I purchased a purse from an indigenous lady at the BCP Market. Just the right size and color and I used it daily. Last week I was in a hurry, forced and broke the zipper.
Tuesday I took the purse back to this family and asked if a replacement zipper could be installed. No problem and the lady would not accept any payment. I was so happy with the results and impressed with her “no charge” that I purchased a small purse as a gift for a friend.
As I’ve thought more about this experience, I remember three friends in the US who would enjoy a hand-made purse from Panama, so next Tuesday, I’m going back to the indigenous lady’s booth at the Market and buy more purses as gifts for friends. 😊😊😊